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<\/p>\nThese are often expats from international companies and employees or guests of the 95 embassies for which Staybridge Suites is a \u2018preferred supplier\u2019. \u201cThere is even someone who stayed with us for almost three years,\u201d says Prinsen.<\/p>\n
That\u2019s why things are a little different here than elsewhere. \u201cThree times a week, we host the \u2018Social Hour\u2019,\u201d says the proud general manager in the light-filled atrium, which is the bustling heart of the hotel. \u201cWe treat our guests to a drink and serve tasty snacks, so they can mingle during the aperitif while getting to know the team better. This event is very much appreciated, as the turnout and reviews clearly show.\u201d<\/p>\n
What\u2019s also striking is The Pantry, a small 24-hour shop tucked into a corner of the atrium. It\u2019s not only stocked with snacks for those binge-watching cravings, but also with groceries for guests to prepare their own meals. \u201cEach of our 101 rooms features a fully equipped kitchen, providing the convenience of home for guests staying for extended periods who prefer not to dine out every night,\u201d says Kevin. \u201cWe don\u2019t have an on-site restaurant \u2013 this is a deliberate choice to encourage guests to explore the city\u2019s culinary scene. However, our breakfast buffet is included in the room rate as standard.\u201d<\/p>\n
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He leads the way to one of the two \u201cmonumental suites\u201d on the first floor: the crown jewels of Staybridge Suites The Hague. Although the hotel opened at the end of 2018, time has yet to leave its mark on the interior. Dark blue walls, gold-coloured accents and marble surfaces offer a comforting sense of security combined with allure. \u201cThis is where the historic character of the building shines through best,\u201d says Kevin as he opens the door. Inside, a room with a high ceiling, a large fireplace and a wall-filling bookcase reveals itself, behind which the kitchen is cleverly concealed. \u201cAnd just look at that view of the Hofvijver and the Binnenhof. As a hotel, we are unique in offering this. Fantastic, isn\u2019t it?!\u201d<\/p>\n
The tour continues past the modest but well-equipped gym in one of the atrium\u2019s side aisles, leading to the basement floor, where the launderette is located next to the car park for 36 cars \u2013 also typical of the long-stay function. A few hotel guests chat together while waiting for their laundry to finish. \u201cHere, the building betrays its former function as an office of De Nederlandsche Bank,\u201d Kevin says, pointing to the thick doors and steel railings of the vault. \u201cThis safe once served as a backup for the one at Noordeinde.\u201d<\/p>\n
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The general manager has been in charge of Staybridge Suites The Hague for the past three years and is committed to exceeding visitors\u2019 expectations. \u201cThat\u2019s mainly about how we interact with guests,\u201d he explains. \u201cWe\u2019re truly here to help them, and our approach is less distant than in other hotels.\u201d This philosophy translates into guest satisfaction, which has risen from 82 to 95 per cent in recent years. \u201cOur people are crucial to this. We have a very stable and happy team who know our guests well. Many of them return to us, making each visit a warm reunion.\u201d<\/p>\n