{"id":34233,"date":"2025-02-26T12:08:23","date_gmt":"2025-02-26T11:08:23","guid":{"rendered":"https:\/\/kingstreet-magazine.com\/?p=34233"},"modified":"2025-04-30T10:16:07","modified_gmt":"2025-04-30T08:16:07","slug":"resilience-first-at-hotel-school-roc-mondriaan","status":"publish","type":"post","link":"https:\/\/kingstreet-magazine.com\/en\/veerkracht-voorop-bij-hotelschool-roc-mondriaan\/","title":{"rendered":"At hotel school ROC Mondriaan, emotional intelligence is as important as opening a bottle of champagne"},"content":{"rendered":"

On completing ROC Mondriaan\u2019s International Hotel and Management School vocational training (MBO), students are expected to know how to open a bottle of champagne, staff a hotel reception or create a Michelin star-worthy five-course meal. But in our ever-changing world where Artificial Intelligence (AI) is taking over more and more practical tasks, personal development can make all the difference to your employability.<\/p>\n

\u201cA robot doesn\u2019t have empathy, doesn\u2019t do teamwork and doesn\u2019t know how to improvise,\u201d says study coordinator Natascha Mondriaan. She is outlining the importance of emotional intelligence over coffee in the school\u2019s bustling bar The Queen\u2019s Express on the Koningin Marialaan. Together with internship teacher Danielle Hyman, she developed the first \u201cEmployability Skills\u201d learning pathway within ROC Mondriaan<\/a> to address and take students\u2019 personal development to the next level.<\/p>\n

Social media<\/h2>\n

\u201cWe noticed students were having increasing difficulties finding an internship and staying there once they had,\u201d Hyman explains her motivation. Mondriaan adds: \u201cDuring the COVID-19 pandemic, I saw students struggling massively with the situation, but also generally in the current era of social media, where it\u2019s hard to make genuine connections and perception prevails. The lack of resilience and resourcefulness even led to depression in some students.\u201d<\/p>\n

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The two teachers put together a toolbox to help students unlock the best version of themselves. \u201cIt is initially aimed at getting the most out of the internship and enjoying that experience,\u201d says Hyman. That entails creating CVs, writing good cover letters and knowing how to respond in a job interview. \u201cOn top of that, we use things such as workshops, inspiration sessions and external speakers to delve deeper into the inner person. So, who they are, where their talents lie and how that makes them valuable for the profession. This results in a wonderful \u2018passport\u2019 at the end of the journey, making students ready for the future, whatever form it takes.\u201d<\/p>\n

Potential<\/h2>\n

The attention to emotional intelligence is exceptional in an education system focused on knowledge and skills. \u201cThey\u2019re highly relevant too,\u201d Mondriaan says. \u201cBut if you want to get the greatest potential out of every student, you have to look beyond just the IQ. The development of empathy, perseverance and problem-solving is equally valuable. Think of it as a joint venture, it\u2019s easier to learn things when you know why you need to learn them. Moreover, the beauty is that there are no limitations on the development of emotional intelligence.\u201d<\/p>\n

Hyman, who comes from a British background, notices that self-awareness and admitting your weaknesses are not considered strengths in the Netherlands. \u201cThe Dutch have the tendency to say, \u2018act normal\u2019. But there\u2019s no such thing as \u2018normal\u2019 in the international context where many of our students are headed,\u201d she analyses. \u201cWe should stop thinking in pigeonholes.\u201d<\/p>\n

'Safe space'<\/h2>\n

The teachers are actively involved in encouraging self-awareness. \u201cWe create a safe space where students can take an honest look at themselves, without judgments about right or wrong,\u201d says Mondriaan. \u201cThat\u2019s quite difficult and overwhelming at their age, so we help students see that they can inspire each other by sharing experiences and reflecting on themselves and their actions. That, in turn, makes them more resilient and resourceful.\u201d<\/p>\n

Hyman often cites her own example: \u201cComing here from England meant stepping out of my comfort zone. It made me feel vulnerable, but I also became more introspective and more observant as a result. I reassure the students by telling them they can develop skills that will enable them to navigate any crossroads they reach in life.\u201d<\/p>\n

The hospitality experts focused their learning pathway on the International Hotel and Management School, but also see opportunities for ROC Mondriaan\u2019s other training courses. \u201cYes, we\u2019re quite ambitious,\u201d Mondriaan admits. \u201cThe road to self-awareness will differ for each course and each type of student, but the goal remains the same, to make them more successful in achieving their goals. This benefits not only the students themselves, but universities of applied sciences will also get better prepared entrants and companies will be able to count on more sustainable relationships with loyal staff.\u201d<\/p>\n

www.rocmondriaan.nl<\/a><\/p>","protected":false},"excerpt":{"rendered":"

Sure, it is important to know how to open a good bottle of champagne, man a hotel reception or put together a star-worthy five-course meal if you have done the International Hotel and Management School of ROC Mondriaan (mbo). But in the constantly changing world in which artificial intelligence (AI) is also taking over more and more practical tasks, you may...<\/p>","protected":false},"author":2,"featured_media":34237,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[148],"tags":[734,2911,2330,2910,2327],"opmaak":[2548],"acf":[],"yoast_head":"\nVeerkracgt voorop bij Hotelschool ROC Mondriaan<\/title>\n<meta name=\"description\" content=\"ROC Mondriaan helpt studenten persoonlijke vaardigheden te ontwikkelen, zoals empathie en veerkracht, voor een carri\u00e8re in de hospitality.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kingstreet-magazine.com\/en\/resilience-first-at-hotel-school-roc-mondriaan\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Bij hotelschool ROC Mondriaan is emotionele intelligentie net zo belangrijk als het openen van een fles champagne\" \/>\n<meta property=\"og:description\" content=\"Kingstreet is h\u00e9t high-end mediamerk van Den Haag. 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